DELIVERY & RETURNS

 

Products are shipped regularly within 24 hours at most after your order. Orders placed before 1 p.m. are shipped the same day!

In general, orders are delivered within 2 to 5 business days (Monday to Friday).

To track your order, your tracking number is available by clicking on the "view my order" link, which you will find in our order confirmation or shipping confirmation emails.

Note: tracking will be available about 1 to 2 days after shipping.

After placing your order, you will receive a first confirmation email, followed by a second email letting you know your order has shipped.

Please monitor your order tracking, as sometimes your package may be held at the post office or at the pickup point you selected during checkout. However, the delivery notice may not always be left in your mailbox.

Good to know: the post office or pickup point will hold your package for 5 to 14 days. After that, it will be returned to the sender. In this case, you will be asked to pay a fee to have your order resent to you.

This site cannot be held responsible if the delivery address is incomplete or incorrect.