REFUND POLICIES

10. Consumer’s right of withdrawal

The Consumer has a right of withdrawal of 14 days from the date of confirmation of the Order, except for the products mentioned in article L.221-28 of the Consumer Code.

To exercise this right of withdrawal, the Consumer sends a declaration of withdrawal to the address:

contact@joiaparis.fr

The Products must be returned in their original packaging and in perfect condition within 14 days from notification of withdrawal to the Company by the Consumer. Direct return costs remain the responsibility of the Consumer.

The entire fee paid for placing the Order will be refunded within 14 days of the Company becoming aware of its declaration of withdrawal.

The refund will be made by the same means of payment as that used for purchase.